Email: orders@mecklenburg.org
Phone: 704.598-9800

Our Return/Refund Policy:
You may return any item sold at Mecklenburg Community Church within 30 days of delivery for a full refund. We'll also pay the return shipping cost if the return is a result of our error.

In addition, we will only issue partial refunds for the return of certain items, including:

• Any item that is returned more than 30 days after delivery.
• Any book that has obvious signs of use.
• Any CD, DVD, VHS tape, software, cassette tape, or vinyl record that has been opened (taken out of its plastic wrap).
• Any item that is not in its original condition, is damaged, or is missing parts.

Returns should be mailed to:
Mecklenburg Community Church
8335 Browne Road
Charlotte, NC 28269

Delivery methods and timing:
All orders use Standard Shipping, 3-7 Business Days.

Privacy Statement:
Mecklenburg Community Church knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting Mecklenburg Community Church, you are accepting the practices described in this Privacy Notice.

What Personal Information About Customers Does Mecklenburg Community Church Gather?
The information we learn from customers helps us personalize and continually improve your shopping experience at Serious Times. Here are the types of information we gather.

Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.

Does Mecklenburg Community Church Share the Information It Receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others.

How Secure Is Information About Me?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We reveal only a portion of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.